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It is the policy of XM Satellite Radio Inc. ("XM") to respect the request of call recipients who inform us that they do not wish to receive telemarketing calls or telephone solicitations from XM. In compliance with applicable federal and state laws and regulations:
If you do not wish to receive sales calls from XM, you may ask us to place your telephone number on XM's own Do Not Call ("DNC") List. We will document your request immediately. Please allow up to 30 days for us to remove your information from active telemarketing and telephone solicitation lists.
- You may make your request in writing or by telephone.
- Call XM's Listener Care Center at 1-800-967-2346 or
- Write to: XM Satellite Radio Inc.
Do Not Call Compliance Manager
1500 Eckington Place NE
Washington, DC 20002
- When you make a request be sure to include your name and all telephone numbers you want to be included on our DNC list.
- If your information changes, please notify us of the new name and telephone
number(s) in order to remain on our DNC List.
- You will remain on our DNC List for five years from the time a request is made, unless you advise us that you wish to be removed from our DNC list.
Please note that XM's DNC List restricts marketing contacts from XM only, so you may continue to receive calls from other companies. If you would like to add your number to the National DNC List, you may do so by calling 1-888-382-1222, or online at www.donotcall.gov.
If you are an XM subscriber, you may be contacted by XM even though you are on a state or the National DNC List. If you do not wish to be contacted by XM even though you are a subscriber, simply follow the steps outlined above to be placed on XM's DNC List.
Please note that if you request to be placed on XM's DNC List and you subsequently purchase an XM product or service (by any means), you will be placed on XM's telemarketing list unless and until you request to be placed on XM's DNC list.
Being on the XM DNC List restricts telephone solicitations only. We may still contact you for non-solicitation purposes, including about service related issues, surveys, billing, and other topics.
This written DNC policy is available to any person who requests it.
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